How we work
Three ways in, and the trade-off of each
Every model has a downside. They are written below, because you will find them anyway and it is better if we said it first.
Monthly, 30 days' notice
Advisory retainer
You have a capable team and need senior architecture judgement rather than more hands.
- Architecture review and design authority input
- Access for your engineers to ask questions
- Design decision records, so the reasoning outlives the conversation
- A route to escalate when something is on fire
Where it falls short: We advise, your team implements. If nobody has capacity to act on the advice, this is the wrong model.
2–8 weeks
Fixed-scope engagement
You have a defined problem and want it solved without an ongoing commitment.
- Stated duration and deliverable
- Fixed price agreed before we start
- Everything produced is yours to keep
- No obligation to continue afterwards
Where it falls short: Delivers a plan or a build, not ongoing ownership. Things drift again unless somebody picks it up.
12 months, reviewed quarterly
Managed service
You want us holding the platform rather than advising the people who do.
- The same architect throughout, who knows your estate
- An agreed control set, reported against on a fixed cadence
- A working channel and response expectations agreed in the contract
- Quarterly review with your stakeholders
Where it falls short: Needs a control set agreed up front, and it is the model we take on most selectively. If you do not yet know what good looks like, start with an assessment.
More detail
How an engagement actually runs
Our methodology
Onboarding
Who we work with
Not sure which of the three you need?
Most people are not, and it is a five-minute conversation rather than a proposal. Tell us what the estate looks like and we will tell you which model fits, including when the answer is none of them.