Privacy notice

Who is responsible

Blue Cloud Cyber Solutions LTD is the data controller for any personal data we hold. We are registered in the United Kingdom. Questions, or any request described below, go to belal.akooji@bluecloudcyber.com.

Visiting this website

The site is hosted on Azure Static Web Apps. Microsoft, as our hosting provider, processes standard request logs, including IP addresses, to serve and protect the service. Those logs stay with Microsoft and we don’t use them.

To see which pages are read and how visitors found them, each page view sends a record to Azure Application Insights in our Azure account: the page address, the referring page, and general details of your browser and device. Application Insights uses the connecting IP address to derive an approximate location and then discards the address itself. It’s configured without cookies, and we use the records only as aggregate page-view counts, on the basis of our legitimate interest in understanding how the site is used. Page-view records are kept for 90 days, then deleted.

Booking a call

The booking calendar on our contact page is hosted by Microsoft Bookings. It loads only when you select “Open booking calendar”, and until then no request goes to Microsoft Bookings.

If you do book, the name, email and any details you enter go to Microsoft Bookings and into our calendar, and Microsoft may set cookies at that point. We use those details to hold the meeting and follow up on it. Bookings are retained for 24 months, then deleted.

Emailing or calling us

If you contact us directly we hold what you send, meaning your name, email address and whatever you chose to tell us, on the basis of our legitimate interest in replying to people who approach us about our services. We keep enquiries for 24 months so we can pick up a conversation you started, then delete them. We don’t add you to a mailing list or share your details with anyone.

Your rights

Under UK GDPR you can ask us for a copy of your data, ask us to correct or delete it, object to how we are using it, or ask us to restrict processing. Email us and we will respond within one month.

If you are unhappy with how we have handled your data you can complain to the Information Commissioner’s Office at ico.org.uk. If you contact us first, we’ll do our best to put it right.

Client data

This notice covers the website and initial contact only. Where we deliver an engagement, our handling of your data is governed by the contract and data processing agreement for that engagement, in which we are usually the processor and you are the controller.